Privacy Policy
BULKBOXX Privacy Policy
Spruce Creek Solutions, LLC d/b/a BULKBOXX
Effective Date: May 3, 2026
Last Updated: May 3, 2026
BULKBOXX, a service of Spruce Creek Solutions, LLC (“BULKBOXX,” “we,” “our,” or “us”), values your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, protect, and communicate information when you use our website, request services, contact us, or communicate with us by phone, email, or text message.
1. Information We Collect
Personal Information
When you contact us, request a quote, book services, or communicate with us, we may collect:
• Name
• Email address
• Phone number
• Billing information
• Delivery or service address
• Payment information
• Project or service details
Website Usage Information
We may automatically collect certain information when you use our website, including:
• IP address
• Browser type
• Device type
• Operating system
• Pages visited
• Date and time of visits
This information helps improve website performance and customer experience.
Cookies
Our website may use cookies and similar technologies to:
• Remember user preferences
• Improve website functionality
• Analyze website traffic and performance
You may disable cookies in your browser settings if desired.
2. How We Use Your Information
We may use collected information to:
• Process reservations and service requests
• Coordinate deliveries and pickups
• Communicate regarding appointments and customer support
• Send service updates and notifications
• Improve website functionality and operations
• Maintain business records
• Comply with legal obligations
We do not sell or rent personal information.
3. SMS/Text Messaging Communications
BULKBOXX uses SMS/text messaging only for customer service and operational communications.
We do not use SMS messaging for unsolicited marketing campaigns or the promotion of third-party products or services.
Types of Messages You May Receive
By providing your phone number and opting in to receive text messages from BULKBOXX, you consent to receive messages related to:
• Service inquiries
• Quote follow-ups
• Reservation confirmations
• Delivery and pickup coordination
• Appointment reminders
• Service updates
• Billing notifications
• Customer support communications
Message frequency may vary.
Message and data rates may apply depending on your mobile carrier.
How You Opt In
Customers may opt in to SMS communications by:
• Submitting a website form
• Requesting a quote or service
• Initiating contact by phone or text
• Providing consent during booking or scheduling
• Verbally consenting during customer interactions
How to Opt Out
You may opt out of SMS communications at any time by:
• Replying STOP to any text message
• Contacting BULKBOXX directly
You may receive a final confirmation message confirming your opt-out request.
SMS Help and Support
For assistance regarding SMS communications:
• Reply HELP to a text message where applicable
• Contact BULKBOXX directly using the information below
SMS Privacy Protection
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties except vendors, communication providers, or service providers that support messaging services for BULKBOXX business operations.
Consumer personal data, including mobile phone numbers and SMS consent data, will not be transferred, shared, sold, rented, or disclosed to external organizations for their own use under any circumstances, even with consumer consent, except as strictly necessary to provide requested services or where required by law.
BULKBOXX maintains internal access controls, administrative safeguards, and contractual confidentiality requirements designed to prevent unauthorized access, use, disclosure, or sharing of customer information.
For questions regarding SMS communications or messaging practices, please contact BULKBOXX at grepace@bulkboxx.com or (386) 342-2337.
Consent to receive SMS communications is not a condition of purchase.
4. Sharing of Information
We may share information with trusted service providers necessary to operate our business, including:
• Payment processors
• Website hosting providers
• Scheduling or booking software providers
• Customer communication platforms
These providers are expected to maintain reasonable safeguards for customer information.
Payment transactions may be processed through secure third-party providers such as Shopify, Stripe, Square, QuickBooks, or similar platforms.
BULKBOXX does not store complete payment card information on internal systems unless specifically stated.
We may also disclose information if required by law or legal process.
5. Data Security
BULKBOXX implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage method is completely secure, and absolute security cannot be guaranteed.
6. Your Rights and Choices
You may request:
• Access to your personal information
• Correction of inaccurate information
• Deletion of information, subject to legal requirements
• Removal from marketing communications
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party websites.
BULKBOXX is not responsible for the privacy practices or content of third-party websites.
8. Children's Privacy
BULKBOXX services are intended for adults and are not directed toward individuals under the age of 18.
We do not knowingly collect information from individuals under 18.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updates will be posted on this page with a revised effective date.
10. Contact Information
BULKBOXX
A service of Spruce Creek Solutions, LLC
Email: grepace@bulkboxx.com
Phone: (386) 342-2337
Mailing Address: 3106 Waterway Place, Port Orange, FL 32128
Website: https:/www.bulkboxx.com
11. Florida Governing Law
This Privacy Policy shall be governed by the laws of the State of Florida.